CRAFTEX Client Accounts

CRAFTEX welcomes everyone—from home decorators and creative hobbyists to designers, businesses, and resellers. You do not need an approved Client Account to shop with us. General retail shoppers can check out as guests or create a standard online account without special discounts.

For those who qualify, our Client Accounts offer benefits based on how you purchase and use CRAFTEX merchandise.

Please read the following information very carefully.

Request a Client Account

Send us an email with the listed information on this page and our accounts team will review and respond with next steps.

Email Us at accounts@craftex.com to get started

In your email, please include:

  • The account type you are interested in;
  • Your full name and business or organization name, if applicable;
  • Your resale tax ID number, if applicable;
  • Your telephone number;
  • Your business website, social media links, if applicable;
  • A brief description of how you plan to use CRAFTEX merchandise;
  • The full name, telephone number, and email address of each authorized buyer. Limit: two authorized buyers per account.

Approval and Account Benefits

Applications are generally reviewed within 5 business days after the required information is received. Missing information may delay review.

Accounts are not automatically approved. Creating an online login or sending an account request does not activate discounts or tax-exempt status. Eligibility requirements must be met, and benefits begin only after approval.

Orders placed before approval will not be repriced, reversed, or refunded to apply a later-approved discount or tax-exempt status.

Discounts apply only to eligible merchandise and cannot be combined or stacked with other discounts or promotions. The best applicable discount will be applied to each eligible item. Discounts have no cash value and apply to new purchases only.